ACCOUNT MANAGMENT
Good customer service is the first step to excellent sales. That is why we will take care of the entire customer service process from A to Z. We will answer customers’ questions, dispel doubts, handle orders and solve problems regarding complaints.
We will provide you with a full, year-round support consisting in managing your Amazon account as well as generating sales.
Managing Amazon sales – unlocking account
While cooperating with us, you will gain a possibility of benefiting from a comprehensive management of your Amazon account. Within our cooperation, we will take care of all the aspects related to your sales on the platform. We will manage the products (check the stock levels, introduce new listings, take care of products’ descriptions, photos etc.). We will manage promotion (through advertising and ranking activities). We will also take care of the sales (handling orders, managing complaints).
If any problems occur (for example with the Amazon account suspension) we will also take care of them, so that your sales are nonstop.
CREATING CONTENT
We will determine how to communicate your company’s products, so that they are coherent with other sales channels. We will ensure that the advantages of your products are presented in a clear way.
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We will describe your products on the basis of your customers’ search preferences. Thus, your offer will target exactly those people who are interested in it. We will take care of the visual display of the products, creating clear and attractive developed products descriptions (EBC).
We will take care that the pictures featuring your company’s product are displayed in a legible way. Having in mind a modern customer, we will adapt your pictures to mobile devices.